Last updated 21 September 2026
This notice explains how BTL Reality uses personal information when you visit our website, contact us, buy a service or join our community. It also explains cookies and third-party services.
BTL Reality is operated by ACTIVE8 FZ LLC, company number 4042545, Compass House, Al Shohada Road, Al Hamra Industrial Zone, FZ – Ras Al Khaimah, United Arab Emirates, the controller responsible for the information we use to run BTL Reality. For privacy questions or rights requests, email info@btlreality.co.uk or write to the address above.
You can choose not to provide optional information. Without information needed to arrange or deliver a service, we may be unable to supply that service. Please avoid providing sensitive personal information unless it is necessary and a suitable method has been agreed.
We use website hosting and administration services, payment services such as Stripe, booking tools such as Calendly, and form, CRM and communication tools such as LeadConnector/HighLevel where used on the relevant page. Video and external review links may connect to YouTube and Trustpilot. These providers may act as processors for us or as separate controllers for their own functions; their own privacy notices explain their activities. We may also disclose information to professional advisers or authorities where needed for legal, accounting or dispute purposes. We do not sell your personal data.
For a professional introduction, we will explain the proposed introduction and obtain your agreement before sharing your details with that professional. The professional will be responsible for the information they subsequently collect for their service. Relevant referral arrangements should be disclosed separately.
WhatsApp is a Meta service with its own privacy terms. Joining a standard group can make your phone number, profile details and messages visible to other members. Consider this before joining. Contact us if you have concerns before accepting an invitation. Do not share identification documents, bank statements, mortgage applications or other sensitive information in a group. Other members must respect confidentiality, but we cannot control copies they independently make.
We will ask before using identifiable private messages, photographs or a private case study in our marketing. Public review excerpts remain subject to the relevant review platform's rules. Contact us about any concern regarding a published example.
ACTIVE8 FZ LLC operates in the United Arab Emirates. Information you give us may therefore be accessed and processed there. Our service providers may also process data in the UK, EEA and other countries. Data protection laws vary. Where UK GDPR or another applicable law requires a safeguard for a restricted transfer, the relevant transfer must be supported by an appropriate legal mechanism. You may contact us for details of destinations and safeguards relevant to your information. This notice is not a request for you to waive data protection rights or consent to every overseas transfer.
Essential technologies support functions such as security, sessions and choices you make. Analytics, advertising pixels and some embedded media or booking tools may collect device and browsing information or use cookies. These are separate from essential site operation and should only be activated with consent where required.
Use the site's cookie controls, where displayed, to accept or reject optional categories or change your choice. Browser settings can also block or remove cookies, although deleting them does not by itself withdraw information already sent to a provider. Following an external link takes you to that provider's own site and privacy controls. You can contact us to arrange a booking or ask a question without using an embedded booking form. Reading this notice or continuing to browse is not consent to non-essential tracking.
We retain information for as long as needed for its purpose, taking account of the duration of your membership, unresolved enquiries or disputes, applicable accounting and legal record-keeping requirements, and limitation periods. Information no longer needed should be deleted or anonymised. Marketing details are retained until you unsubscribe or they are no longer needed; a minimal suppression record may be kept to respect your choice. You may ask about the period applicable to a particular record.
We take reasonable organisational and technical steps to protect information. No online service can promise absolute security. Please keep your login details private and report suspected misuse promptly.
Depending on applicable law, you may have rights to access, correct, erase or receive a portable copy of information, restrict processing, object to processing based on legitimate interests, and withdraw consent without affecting earlier lawful processing. You can object to direct marketing at any time. Rights can be subject to legal exceptions. Send requests to info@btlreality.co.uk; we may need proportionate verification of your identity.
If UK data protection law applies, you can complain to the UK Information Commissioner's Office. You may also contact the competent data protection authority in your jurisdiction. You do not have to contact us before raising a concern with a regulator.
We may update this notice to reflect changes to our services or legal requirements. Material changes affecting how we use your information will be communicated where required. The date above identifies this version.
If you allow Analytics and advertising cookies, we can connect your browser visit to your first paid Starter Club checkout. An anonymous reference is added to the Stripe checkout link. After Stripe confirms payment, our website sends the purchase time, currency, amount and a transaction reference to Google Analytics, alongside its browser identifier. Meta receives a Purchase event, amount, currency, our website domain, an anonymous event reference and available Meta browser or advertising click identifiers and browser type. We do not send names, email addresses, telephone numbers, calculator inputs or financial profile information to these providers through this connection.
The reference uses browser local storage named btl_checkout_attribution_v1 for up to seven days. Associated website attribution records are encrypted and expire after seven days. Delivery records are removed after 30 days; identifier payloads are removed when delivery succeeds. Change or withdraw your choice using Cookie settings. Withdrawal stops future tracking through this connection and cancels pending linked events from this browser. Information already sent remains subject to the providers' retention settings and your applicable rights.
You can buy without optional tracking. Stripe payment and subscription records still reach our CRM to administer the membership. Renewals are not counted as new customer acquisitions by this connection. Google and Meta may process information internationally as described elsewhere in this notice. Updated 27 September 2026.
Calculator results are available without sharing contact details. Calculations run in your browser. Optional transfers between related tools store the selected scenario in that browser tab for up to 30 minutes and remove it when received by the next tool.
If you request a personalised report, we receive your first name, email, calculator inputs and any optional profile answers. We use these to generate your PDF, provide the requested download and email copy, and save the report, request history and contact details in LeadConnector/HighLevel, our CRM. ACTIVE8 FZ LLC, trading as BTL Reality, is responsible for this use of your information.
Optional profile information can include your investment journey, goals, net worth band, available capital band, property count, target income and planning horizon. Where you expressly confirm that calculator inputs represent your current finances or goals, we may calculate and save the relevant current profile fields. Financial information is self-reported, not verified. Future projections and hypothetical scenarios are kept separate from current financial classifications.
We use these declared categories to understand the support visitors are looking for and, where the separate marketing opt-in is given, to make future educational communications more relevant. Requesting a report does not require marketing consent. You can leave optional questions blank and withdraw marketing consent at any time.
Website request records are encrypted and removed after 30 days. CRM contact records and reports remain while needed for the purposes described in this privacy notice, subject to your applicable rights. Reports may contain personal financial information; keep downloaded and emailed copies secure. Processing can involve the UAE and the service providers described elsewhere in this notice.
With optional analytics and advertising cookie consent, we record calculator use, report actions and related page clicks. These calculator events do not include the entered financial amounts, names or email addresses. A recorded download event means a download was initiated, not that the file was successfully saved on your device.
For access, correction, deletion or questions about report information, email info@btlreality.co.uk. Updated 26 September 2026.